FAQ

1899 Dates in Softlog Manager
To solve the 1899 dates in Softlog Manager update the Softlog controller service to SLControllerSvc 3.29.0 or newer. File can be requested from support@...
Thu, 11 Apr, 2019 at 5:31 PM
Softlog Compatible PABX Systems
Below is a list of Compatible PABX systems that have previously been integrated with Softlog Enterprise. We are continually adding to the list. Softlog ca...
Thu, 11 Apr, 2019 at 5:28 PM
Capturing CDR/SMDR data for PABX template
Datastream Sample Once the SMDR/CDR is installed or activated on PABX, the system is programmed and cabling is completed a sample datastream must be obtaine...
Thu, 18 Apr, 2019 at 10:26 AM
Blank PDF or error opening PDF document when using Microsoft Print to PDF
Open Microsoft Regedit. If the client is using spoolerhook, create the following reg entry: Hklm\software\wow6432node\softlog\spoolerhook Create St...
Mon, 15 Apr, 2019 at 4:58 PM
SL Copy Protection error
If you receive a SL Copy protection error after changes to an install or server you can run the slcopyprot.exe to correct the issue. The app restore the...
Tue, 16 Apr, 2019 at 10:52 AM